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The Coffee Shop SOP Library

10 ready-to-use Standard Operating Procedures that run your café when you're not in the room. Free to download, edit, and share with your team.

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What's inside

Everything your team needs, ready to use

10 ready-to-use SOPs

Opening, closing, espresso machine deep clean, milk handling, cash, refunds, equipment maintenance, food safety, accident response, and customer complaints.

Editable, not theoretical

Each SOP is written in the same step-by-step format your team can follow without you in the room. Edit to match your shop, not the other way around.

Compliance-ready

Food safety, cash handling, and accident response SOPs follow standard health-department and insurance expectations — useful for inspections and claims.

Trains new hires faster

Hand a new manager the SOP library on day one. They run the shop the same way you do without having to call you every 20 minutes.

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Going beyond the template?

Want this running for your team automatically?

Brewspace turns templates like this into tappable digital workflows your team actually uses — with accountability, audit trails, and multi-location consistency. Free 14-day trial, no credit card.

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FAQ

Frequently asked questions

What's the difference between an SOP and a checklist?
An SOP (Standard Operating Procedure) is the full procedure with context, decision points, and exception handling. A checklist is the daily compressed version. SOPs train your team; checklists run the day.
Can I edit these SOPs?
You should. The library is intentionally generic enough to be useful on day one and specific enough to give you a strong starting point. Edit equipment names, supplier names, and policies to match your café.
Are these compliant with my local health department?
The food safety and equipment SOPs follow FDA Food Code standards used by most US jurisdictions. Confirm with your local health department — requirements vary by state, county, and municipality.
How do I host these so my team can find them?
Printed binder works for one location. For multi-location or any team with phones in their pockets, host them inside a documents tool like Brewspace where every barista can search them in seconds.
How often should SOPs be reviewed?
Annually at minimum, and any time you change equipment, suppliers, menus, or policies. SOPs that don't match reality train your team in the wrong thing.

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Calculate real cost per drink — beans, milk, cup, syrups — and your margin at a given retail price.

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Ready to run a tighter ship?

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