Business

Prime cost

Prime cost is the sum of cost of goods sold (COGS) and labor cost, expressed as a percentage of revenue. It's the single most important financial metric in café and restaurant operations. Healthy specialty cafés run 55–65% prime cost; above 70% sustained signals trouble.

Prime cost is the operations metric to watch. COGS and labor together account for the majority of variable costs in a café; everything else (rent, utilities, software) is relatively fixed. If prime cost is healthy, the café usually generates real profit.

Healthy prime cost targets: 55–65% for specialty cafés. Below 55% often means quality or service is being cut. Above 70% sustained is unsustainable — either pricing is too low, COGS is bloated, or labor is mismatched to revenue. Most prime-cost problems are 60% COGS issue, 40% labor issue.

Tracking prime cost weekly catches drift fast. Owners who look at prime cost monthly notice problems 30 days late; weekly review catches them in time to fix. Most modern café POS reports include prime cost calculation; if yours doesn't, add it manually.

FAQ

Frequently asked questions

What's a healthy prime cost percentage for a café?
55–65% for specialty cafés. Above 70% is a warning sign. Below 55% often means understaffing or low quality. Track weekly, not monthly, to catch drift early.
What's the fastest way to improve prime cost?
Usually labor — tighter scheduling matched to traffic patterns. Most cafés are overstaffed in dead hours and understaffed during rushes. Sales-by-hour data + smarter scheduling typically cuts 2–4 percentage points off prime cost without hurting service.
Should I focus on lowering COGS or labor first?
Whichever is higher above benchmark. If labor is at 35% and COGS at 28%, fix labor first. If COGS is at 32% and labor at 30%, fix COGS first. Address the worst gap; come back to the other.

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